Ship-Ready Proof

What you approve is what arrives.

Before anything prints, you'll see your real proof, exactly as it will come off the press. You give it a thumbs up, we lock that file, and that's what we print. If it ever shows up looking different from the proof you approved, we'll make it right. Simple as that.

How it works

1. Send it our way. Upload your file, start from a design, or ask for design help.
2. We prepare your proof. Your Ship-Ready Proof is ready for you to review. Check sharpness, edges and colors.
3. You see the real thing. A true proof showing trim lines and both sides.
4. You say "looks good." Your approved file is locked in. Nothing goes to press until you say so.
5. We print and ship.

If something's not right

Nothing prints until you approve your proof.

From our Refund policy:

If your order arrives damaged, misprinted, or not matching the proof you approved, tell us within 14 days of delivery and we'll reprint it free or refund you, whichever you prefer. You don't need to send anything back.

How to claim: email hello@theprintship.com or reply to your shipping email with your order number and photos of the problem (and the packaging, if it's damaged).

Good to know

Because you approve every proof, a few things aren't covered. Those include changing your mind after approving, typos or low-resolution images you kept after we pointed them out, and the small color shift between a screen and paper (plus trim within about 1/16 in). If you ordered the wrong shirt size, we'll take 15% off your reorder. If a carrier loses a package marked delivered, we'll help you file the claim.

We ship nationwide. Timing varies by product.

Questions before you order? Say hello. We're happy to help.