Shipping policy
Shipping Policy
- Where we ship: We currently ship within the United States. Shipping options and costs are shown at checkout.
- Print (Business & Bulk): The Print Ship Standard is $0 on these products. The Print Ship Express is $15 at checkout. After you approve your proof, production and transit times vary by product.
- Create Your Own: The Print Ship Standard is $8 on orders under $75. Free standard shipping on apparel and gifts $75+. The Print Ship Express is $15 at checkout. After you approve your proof, production and transit times vary by product.
- Rush: faster production tiers on some print products, shown at checkout or on a quote.
- Split shipments: products are made by different US production partners, so one order may arrive in more than one package. You get tracking for each.
- How we ship: We ship under The Print Ship. One order may arrive in more than one package, and you'll get tracking for each.
- Address errors: check your address at checkout. Reshipping to a corrected address is charged at cost.
- Lost or late: if tracking hasn't moved, contact us and we'll chase the carrier and reprint if needed.
- Sales tax: Texas orders are charged Texas sales tax, including on shipping, as Texas law requires for taxable items. Tax-exempt organizations can send an exemption certificate before ordering.
- Local pickup: not available at launch.